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Summary of RentCafe Customer Service Calls

56 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
02:20 AVG CALL DURATION
4% ISSUES RESOLVED

Customers Contact RentCafe to Ask about:

Account:

  • “My account”
  • “Can't log in,into my account.”
  • “I need my account reset because I switched apartments”

Payments and Charges:

  • “Payments”
  • “Won’t allow online payments”
  • “Payment dispute”

Cards:

  • “Unable to add credit card”

Website/ Application:

  • “Website”

Other:

  • “Unable to pay rent”
  • “Unable to reset my pasword”
  • “To see why they gave A confirmation number”

About RentCafe

Top 5 RentCafe Products

Website, Mobile Application, Account

Top 5 Dislikes about RentCafe

Failed payment processing and returned check, Lack of security of private data and fees

Top 5 Related Companies

Yardi Systems, RentCafe, Yardi Systems Asia, Yardi Systems Australia And New Zealand, Yardi Systems Europe

RentCafe reviews and complaints

RentCafe is ranked 221 out of 1473 in Real Estate category

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RentCafe Stats

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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