RentCafe Phone Numbers and Emails

Toll-Free Number:

  • (800) 866-1144

Customer Service:

  • (855) 736-8223
    Resident Support
  • (805) 699-2044
  • (800) 282-1376
  • +1 613 995 8210
  • +1 613 947 6850
  • +1 613 992 9190

Legal:

  • (805) 699-2040
    Canada
  • (800) 866-1124
    United States

Sales/ Reservations:

  • (800) 866-1144

RentCafe Emails:

Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Sales/ Reservations
More phone numbers and emails Less phone numbers and emails

RentCafe Contact Information

RentCafe Website:

RentCafe Online Chat:

Corporate Office Address:

Yardi Systems, Inc.
430 S Fairview Avenue
Santa Barbara, California 93117
United States

Fax:

+1(805) 699-2044
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RentCafe Rating Based on 65 Reviews

Rating details

1.4
more details
Website
Customer service
Diversity of Products or Services
Product or Service Quality

Rating stats

Rating trend

Summary of RentCafe Customer Service Calls

428 TOTAL
CALLS
02:56 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call RentCafe Customer Service?

Account Question:

  • “Account”
  • “Cannot sign interim request there is an error”
  • “Log in not working”

Payments and Charges Question:

  • “Can't make a rent payment”
  • “Payment missing”
  • “I need to change my payment”

Request for Information Question:

  • “No confirmation that I was approved”
  • “To check the status of my application”
  • “I would like to know why I pay more fees .”

Website/ Application Question:

  • “I'm trying to get my application finished for my rent”
  • “Application search”
  • “Application”

Staff Question:

Activation/ Cancellation Question:

  • “Cancel latest payment transaction”
  • “Lease renewal”
  • “Turning off auto renew”

Cards Question:

  • “Issues with card”
  • “Error with card”
  • “Unable to add credit card”

Refund Question:

  • “Need a refund and the apartment personal said they cannot initiate it”
  • “Refund”

Product/ Service Question:

  • “Reset the system”
  • “Ceiling leaking”

Other Question:

  • “Rent”
  • “Cannot lock my door, mgmt not helping”
  • “A complaint on an associate”

About

RentCafe Terms of Service
To read more: https://www.rentcafe.com/apartments/termsandconditions.aspx
RentCafe Privacy Policy
To read more: https://www.rentcafe.com/apartments/privacypolicy.aspx
RentCafe FAQ
If The client of the Rentcafe is browsing RENTCafé from any mobile device, The Client will be automatically redirected to the mobile version for easier viewing. RENTCafé also provides an iPhone App, available for free in the Apple App Store and an Android App available on the Google Play store. The User of Website can browse RENTCafé listings as often as The Client of Rentcafe like without ever registering. When The User are ready to apply for an apartment or house The Client will need to register. With a RENTCafé account The Customer can easily apply to The User's favorite apartment communities, keep track of The Client's applications and make updates to The Customer's account. The property will be moved to The Customer's Favorites tab at the top of the results. The Customer's Favorites provides a simple way to view the properties The User of company services like best in a single window. Plus, some areas of the country have a large number of apartment communities and houses in RENTCafé.
To read more: https://www.rentcafe.com/apartmentsforrent/homefaq.aspx
Top RentCafe Services

Customer Care, Apartment Rental, Berkshire Square Apartment Rental

Top RentCafe Products

Website, Account, Mobile Application

RentCafe Pros and Cons

Pros: Fast payment for rent, Setting up accounts is easy, I like using rentcafe, Practical, Nice for shopping

Cons: Incompetence, Customer service, Technical issues often, Payment, Failed payment processing and returned check

Related Companies

Yardi Systems, Whisperwood Apartments, Yardi Matrix, Yes Energy Management, ALMSA

RentCafe reviews and complaints

RentCafe is ranked 369 out of 1956 in Real Estate category

Payment Methods

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