Contact Rentcafe

Edit Business Info

Summary of Rentcafe Customer Service Calls

103 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
02:23 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Rentcafe to Ask about:

Account:

  • “Forgot username”
  • “Can not log in”
  • “Account reset”

Request for Information:

  • “Request receipt of pay”
  • “Question about rent”
  • “To see why they gave A confirmation number”

Payments and Charges:

  • “Won’t allow online payments”
  • “Can't make a rent payment”
  • “Payments”

Website/ Application:

  • “Website trouble”
  • “Website”

Refund:

  • “Refund”

Cards:

  • “Unable to add credit card”

Other:

  • “Need address chsnge”
  • “Agent”
  • “Denied”

Rentcafe Rating Stats

1.6 out of 5 stars
based on 15 reviews
See all 24 reviews

Rating stats

  1. 10 reviews
  2. 3 reviews
  3. 1 review
  4. 0 reviews
  5. 1 review

About Rentcafe

Top 5 Rentcafe Products

Website, Mobile Application, Account

Top 5 Dislikes about Rentcafe

Failed payment processing and returned check, Lack of security of private data and fees

Top 5 Related Companies

Yardi Systems, Yardi Systems Asia, Yardi Systems Australia And New Zealand, Yardi Systems Europe, Yardi Systems Germany

Rentcafe reviews and complaints

Rentcafe is ranked 202 out of 1741 in Real Estate category

Edit Description
Show

Rentcafe Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Rentcafe to

i
Greystar
Greystar
610 reviews
1.6
Compare
Airbnb
Airbnb
799 reviews
1.7
Compare
Morgan Properties
Morgan Properties
Has verified representatives
373 reviews
2.6
Compare
Cal Am Properties
Cal Am Properties
Has verified representatives
187 reviews
1.6
Compare
Vacation Rental Pros
Vacation Rental Pros
Has verified representatives
76 reviews
Compare
Show

Top Rated Reviews

Write a review
Do you have something to say about Rentcafe? What happened? What can we help you with?
Submit review Don't show this popup